If you find yourself unable to play a song in the Groove music player, don’t worry. Groove’s inability to play a song is usually not due to the fact that your computer is out of hard drive space, or that your hard drive is damaged. The problem is usually because Groove can’t find the song, and here’s how to fix that.
The issue here is the 0xc00d36b4 error in the Groove Music player on Windows 10 and Windows 10 Mobile. This error is an annoying one because it prevents you from playing tracks within Groove Music app, and is often accompanied by a “Cant Play” or “Error” message when you try to play a track.
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On Windows 8/8.1/10 the Xbox Music application can be a good alternative for the usual Windows Media player. The Xbox Music app lets you easily organize your songs with different filters and listen to them through a modern and charming interface.
We have already described how to solve the Can`t Play error with code 0xc00d11cd( 000ffff), 0xc00d36b4(0xc00d36b4) or for this application. However, another error occurred recently when playing music from the app. In this scenario, every time we tried to play a song, we were prevented by this bug.
Error code 0xc00d36b4 occurs when Windows 10 users try to play certain files using Groove’s built-in music player. If the file that caused this error tries to play in the playlist, the application automatically ignores it and starts playing the next file.
What causes Groove Music Player error 0xc00d36b4 Cant Play
Corrupt audio format : Another real possibility that could cause this error message is a corrupted audio format released after an improper restart or shutdown of the platform. Whether this scenario applies or not, you can solve the problem by opening the audio settings of the device you are using and changing the default format to a different sampling rate and bit depth.
Codec blocking : There is a certain collection of third-party codecs that are known to have problems working with Groove Music Player. If you have Nero Codecs installed on your computer, you can solve the problem completely by opening the program from the Applications and Attributes menu.
Windows Media Player is stuck in limbo: This problem can occur because the main component that controls the Groove music player (Windows Media Player) is blocked. Whether this scenario applies or not, you can fix the problem by going to the Windows feature monitor and checking the press functions before shutting down and restarting the computer.
The multimedia document is not supported: The Groove music player only works with a limited number of document formats. It supports the most common document formats, but may not be designed for other formats that are not widely used. If the document is not supported by Groove Music Player, you must use an offline or online converter to make the file smooth, or use a third-party application designed to support file formats.
How to fix error 0xc00d36b4 Cant Play Groove Music Player
April 2021 Update:
We now recommend that you use this tool to fix the error. Moreover, this utility repairs common computer errors, protects you from file loss, malware and hardware malfunctions, and optimizes your PC for maximum performance. With this program you can quickly solve PC problems and prevent further problems:
- Step 1: Download the PC recovery and optimization tool (Windows 10, 8, 7, XP, Vista – Microsoft Gold Certified).
- Step Two: Click Start Scan to detect problems in the Windows registry that may be causing problems with your PC.
- Step Three: Click Repair All to fix all issues.
Running the Windows Troubleshooting Guide
- Press Windows + I and open Settings.
- Go to Update and Security.
- Go to problem solving.
- Select Play Video and click Perform Troubleshooting.
- Follow the on-screen troubleshooting instructions.
You can also solve the problem via the Control Panel as follows:
- Press Windows + S and go to Control Panel.
- Select Control Panel.
- Click on Troubleshooting.
- Choose Show All.
- Select Windows Media Player Settings.
- Follow the on-screen instructions to complete the process.
Reactivate Windows Media Player
This dilemma usually occurs because the main Groove Music component (Windows Media Player) is in an undefined state (neither open nor closed). In this case, the Groove Music program cannot be started, which may cause error 0xc00d36b4.
Some influential users who have encountered this problem have confirmed that it can be permanently fixed after shutting down Windows Media Player via the Applications and Attributes interface and restarting the computer.
After running and resetting the component, most affected users discovered that the issue had been resolved and could play files with Groove Music without the error limitation 0xc00d36b4.
- Press Windows + ep to open the Run dialog box. Then enter appwiz.CPL and the media record to open the Applications and Files window.
- When you reach the Applications and Features menu, press On. Disable Windows features or activate the hyperlink on the left side of this window.
- Wait until the Windows properties screen is fully loaded. Next, scroll to the bottom of the Windows Feature List and expand the Media Properties drop-down menu.
- Then check the Windows Media Player box and click OK to save your changes.
- Keep your fingers crossed. If you try to turn off Windows Media Player, you will be asked for confirmation.
- Click Yes to try it. Then restart the computer and wait for the next boot sequence to complete.
- During the next boot sequence, perform steps 1 and 2 again to return to the Windows Properties screen.
- This time, check the Windows Media Player box and click OK to reconfigure it.
- Restart the computer and verify that the problem is resolved by running a shared file with the entire Groove Music program.
- If the same 0xc00d36b4 error still occurs, perform a similar correction.
Check if the file format is supported
Although in most cases the problem occurs with file formats supported by Groove Music Player, it is useful to try to resolve the issue by ensuring that the file causing error code 0xc00d36b4 is one of the supported file formats.
Note that Groove Music does not support as many file formats as other third-party counterparts. However, it can read all popular file formats currently in use. Here is a list of all the file formats that Groove Music can read:
If the error code 0xc00d36b4 occurs when using a different file format, the logical step would be to use a converter (offline or online) that can convert your file to a format officially supported by the Groove Music application. There are many free online alternatives you can use for this.
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frequently asked questions
- Check if the file format is supported.
- Turn off the copy protection in the media player.
- Turn on the Windows Media Player.
- Install the missing codecs.
- The playback settings are not set correctly.
- Move the music files.
- Use the VLC media player.
If the Groove Music program freezes or doesn’t work, the problem may be in the program itself. If you are experiencing problems with Groove Music, follow these steps to reset the application: Select Groove Music. Click on the Advanced Settings link.
The video playback error code 0xc00d36c4 is associated with an unsupported video format or codec, or with a damaged video file. It can also be caused by a conflict between the computer and the USB devices. You should start solving the problem by installing a supported codec or converting the video file format to another one.
If the computer displays the message This file cannot be read, the file you are trying to read may be damaged. So if you see the error code 0x10100be, first check if your file is readable on another device. If not, the file is damaged.
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Frequently Asked Questions
How do I fix error code 0xc00d36b4?
If you’ve just been given error code 0xc00d36b4 on your PC or laptop and now you can’t access certain features of your device, don’t worry, as this problem can be solved quite simply. In most cases, the problem behind the error code is a simple case of your device being overworked, which means the solution is to give it a rest. Stop running so many programs at once and close the programs you aren’t using right now. Just last week we fixed an issue with our PC that had been causing the dreaded 0xc00d36b4 error to appear. It was a real pain and it took us several hours of hard work to resolve the issue. The good news is, we can share our fix with you so that you won’t have to go through the same trouble. Here’s what we did: (briefly describe the fix)
Why is my groove music not working?
Throwdowntv is a blog that gives you information on your technology and gaming needs is not working. We provide you with the best ways to fix your technology and gaming issues, and how to maintain them. We give you the solutions not just the problems. Our blogs are updated regularly. We are also one of the best because we are the fastest when it comes to answering your questions. The Xbox One has been having some issues with the Groove music service, and it’s obvious Microsoft is trying to get things sorted, even if it doesn’t seem to be an easy fix. While it’s not clear what the problem is, Microsoft is aware there is an issue with Groove and the Xbox One, and is currently looking into a fix, but in the meantime if you are logging into Groove on your console you might want to try using the Xbox Music app instead.
How do I fix error 0xc1010103?
With Sporadic complaints about 0xc1010103 and 0xc00d36b4 errors popping up, it’s a wonder the average user can even enjoy their game. If you’re wondering how to fix error 0xc1010103 or error 0xc00d36b4 then look no further than this guide. It’s not always easy to identify what is causing the error 0xc00d36b4. There are three main reasons for you to encounter error 0xc1010103. The first reason that you could have this problem is if the game you’re playing is not compatible with your graphics card. The second reason that you could have this problem is if your graphics card driver is not up to date and conflicts with the When you start your Windows 10 computer, you may get a black screen with a bunch of question marks. This error message is usually caused when your computer tries to boot from a device that isn’t a hard drive. To fix this error, you need to correct the boot order in your PC’s BIOS. If you don’t know how to access this, you can follow these steps:
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