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In today’s world, there is a growing need for connectivity. From mobile phones and TVs to microwaves- Samsung has you covered with its range of high-quality electronics that come equipped with Wifi capabilities!
While this can be beneficial in many ways such as being able to access your screen from anywhere via the internet on one device or even another television if someone else had also linked theirs up too (so they could watch what was happening while yours wasn’t).
However, some users have reported not being able to connect their Smart TVs properly which leaves them without any means at all when trying out new streaming services like Netflix.
In this article, we will show you some solutions that have been tested and proven to work. We’ll also discuss what might be causing your WiFi feature on the TV, not to worry. correctly so it can get fixed for good.
What Prevents Samsung Television from Connecting to the Wifi?
Our investigation revealed that the reason for this problem’s occurrence is not specific and can be due to a number of causes.
One of the most notable ones is:
- Outdated Firmware: If you’re experiencing issues with your TV, it could be because the firmware onboard is out-of-date and needs updating. A recent update will ensure all settings are configured properly for whatever region in which they reside.
- General bug: There have been many reports of a general bug with the software on Samsung Smart TVs where if you turn off your TV and leave it for more than 10 to 15 minutes, network settings get corrupted. You need to reset them in order for the connection to work properly.
- Mac Address Block: Every device that connects to your WiFi router uses a specific address in order for them all to stay connected.
- Sometimes these addresses can be blocked by either you as well as any other users at the same time, but don’t worry because now there’s always an easy way around those pesky blocks.
- DNS Settings: Sometimes the TV’s DNS settings don’t work properly and this results in a conflict between your router and internet connection.
- To solve it, you will have to edit some manual configuration files with an app on Android or iOS devices that do not interfere or alter any other aspect of how they function (such as browsing speed).
We all have a tendency to avoid conflict, but it is essential if we want our house to stay clean and running smoothly. In order for this problem-solving process to work effectively you should take these steps in the right order: first, try out what’s going on from step one then move onto solution number two only after ensuring that everything has been corrected properly by doing so before moving forward again until there are no more conflicts left between any other areas within your home or office environment.
Solution 1: Restarting TV
The TV is a great investment for your home, but it can be difficult when you’re trying to set up an internet connection. One of the most frustrating problems that people experience with their TVs is corrupted network settings and this process will reset certain menu options in order to fix them, For that:
- Turn on your TV and let it run for 5 minutes.
- Instead of using that remote to turn it off, unplug the cable from your wall.
- After 20 minutes, start it again.
- If it prompts you to enter your wifi password, do so and then check if the issue persists.
Solution 2: Restarting Internet
It is possible that the internet might be experiencing some issues and your Wifi service on the router may not work correctly. It’s also possible if there are settings in DNS blocking sites like Netflix or Hulu from accessing it, so make sure those have been cleared out before giving up hope.
First, we need to power down the Internet Router. For that:
- Disconnect the power from your router.
- It is important to wait 10 minutes before turning the power back on.
- When the router loads, wait for internet access and see if it still has an issue.
Solution 3: Changing Internet Connection
Sometimes, the Internet connection will not work. It could be because of your device or it might just need some adjusting on their end to get things working correctly again. There are many ways for fixing this problem so read up!
- After you’ve finished your homework, turn the TV on and navigate to Wifi Settings.
- Get your mobile, turn on the Hotspot, and get connected.
- When the name of a hotspot appears in available connections, connect to it and check if your problem persists.
- If you are using the TV’s hotspot to connect it to your internet router, then there’s a chance that its Mac Address has been blocked.
- Your internet service provider can help you unblock the MAC address of your television.
Solution 4: Firmware Update
The Firmware of the device needs to be updated according to the TV model and region. If you are unable to update it, then there will be issues while trying to connect online in order to download the correct firmware for your television set-top box or streaming device! We can do this through a computer as well though so let’s get started now before it’s too late! For that. I will help you.
- Click on this link to download.
- Extract the downloaded files and then copy them to a USB.
- Make sure you remove any extra symbols or numbers that your computer might have added to the downloaded file.
- After selecting “Support” from the menu and then, select the software upgrade option.
- Now choose “By USB” from the list of available methods to update your watch.
- Click on “OK” when the TV prompts you to install an update and wait for it finishes.
- For now, try to connect your TV via WiFi. If the issue persists then go ahead and check out these other options.
Solution 5: Refreshing DNS Settings
Sometimes, internet connection can be spotty and this is because of many factors. One possible cause would be the router you’re using to access WiFi in your home or office; try switching out these cables for better quality ones if necessary so they don’t break down as quickly when there’s something wrong with them.
- Press the “Menu” button on your remote and then press settings.
- Now, select Network and then click on the setting that says “Network Settings”.
- Click on Start and select IP Settings.
- Now select “DNS Mode” and make sure that the green check is on “Manual” mode to do it yourself. Press the OK button now.
- Just enter “8888” and press OK to get started.
- Now you will get internet access if the problem was with your DNS settings and now click on the ” Samsung Smart Hub” button to automatically update the television. The TV should be up-to-date within a few minutes!
Solution 6: Change the Wi-Fi Region and Perform an SVC Reset
- Power down your TV and launch it in the Secret (or Service) model. Be very careful with any edits you make to this device, as they can create lasting damage! You may have pushed these buttons on your remote:
- Now open Control, click Sub-Option, and change region to A.
- Then apply your changes and reboot the TV.
- When the computer restarts, check if Wi-Fi is running smoothly.
- If you don’t have the know-how, then boot your TV into Service Mode and open SVC.
- Once the TV has been restarted, select Service Reset and let it go through its routine.
- Restart your TV and Wi-Fi to see if they’re working.
If the issue is still there, then check if performing a Factory Reset of Your TV will fix it.
Solution 7: Sign in to the Samsung Account
- Launch the Settings of your TV and navigate to the Smart Hub tab.
- Now select Samsung Account and sign in with your credentials. If you are already signed in, enter them again to complete the process.
- Reboot your TV and check if the Wi-Fi issue is resolved.