Restoring the missing Adobe Creative Cloud Apps tab

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The Apps tab in the Adobe Creative Cloud desktop application is missing in two cases: You are logged in with your company accounts or you are using the desktop application as a private user. In the latter case, the error message can have various causes, e.g. corrupt XML files, incorrectly defined configurations, incomplete OBE data, incorrectly installed application, etc.

There is an official page made by Adobe itself to solve this problem, but the tips there don’t seem to work. In this article, we will look at the above two scenarios.

Why is there no Apps tab in Adobe Creative Cloud?

Administrative Limitations: If you are using an administrator account in Creative Cloud, access to Creative Cloud applications can be restricted by the administrator. Changing the permissions in the administration area may solve the problem immediately.

Corrupt XML file : Adobe uses an XML file to store all settings related to editing and other configurations. If the XML file itself is corrupt or contains invalid values, the desktop application cannot display the applications.

Incomplete application data: The Application Data folder in the Creative Cloud installation folder contains all the settings for the application data used to work with Creative Cloud. This folder is usually damaged when you move an application from one location to another. Refreshing the file may solve the problem immediately.

Outdated Creative Cloud installation: Finally, if your Creative Cloud installation is corrupt or files/folders are missing, the application will not work properly and will cause errors like those described here. Reinstalling the entire application solves the problem.

To fix the issue on the Missing apps tab in Adobe Creative Cloud

April 2021 Update:

We now recommend that you use this tool to fix the error. The tool also repairs common computer errors, protects against file loss, malware and hardware failures, and optimizes your PC for optimal performance. With this software, you can fix computer problems quickly and prevent others from getting them:

  • Step 1: Download the PC repair and optimization utility (Windows 10, 8, 7, XP, Vista – Microsoft Gold Certified).
  • Step Two: Click on the Start scan button to detect problems in the Windows registry that may be causing PC problems.
  • Step Three: Click the Fix All button to fix all issues.

Reinstalling Adobe Creative Cloud

  1. Open the application manager. Alternatively, you can press Windows+R and type in wiz.CPL.
  2. In the Application Manager window, search for Adobe Creative Cloud. Once you have found it, right click and select Remove.
  3. Let the process end. Then restart the computer.
  4. Then go to the official Adobe Creative Cloud website and install the latest version.
  5. Once the installation process is complete, check to see if the Apps tab is still missing or not present.

XML file replacement

  1. Open File Explorer and type /Library/Application Maintenance/Add/OOBE/Configs/ServiceConfig.xml in the dialog box.
  2. Find the serviceconfig.xml file, copy it and paste it to another accessible and safe place to save it. Remember that you will have to delete the file, so it is better to have a backup.
  3. Then delete the file and close the window.
  4. Restart your computer and open Adobe Creative Cloud.
  5. You will get a message that the file is missing. You can download a new copy from the Internet and try to replace the file in the previous location.

Change the configuration of your XML file

  1. Open the Creative Cloud Desktop Manager.
  2. Then click on the cogwheel in the drop-down menu at the top right.
  3. Select Preferences.
  4. Exit the General tab.
  5. Then return to the gear drop-down menu and click Exit to exit the Desktop Manager.
  6. You must navigate to the OOBE folder using the following path: C : Software files (x86) General
  7. FilesAdobeOOBEConfigs. Go to the file explorer and copy the path.
  8. Locate the attached ServiceConfig.xml file.
  9. Then right-click on the shortcut and click Run as administrator.
  10. Then open the file and find the word False, change it to True and click Save.
  11. Restart your computer and check if the Apps tab is already available in the Creative Cloud application.

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frequently asked questions

  1. Log in to and click Download or Install to install the application.
  2. Double-click the downloaded file to start the installation program.
  3. Follow the on-screen instructions to complete the installation.

All requests. Get the 20+ creative desktop and mobile apps, including Photoshop, Illustrator, InDesign, Premiere Pro and Acrobat. Add Adobe Stock.

  1. Register at and click Download or Install to install the application.
  2. Double-click the downloaded file to start the installation program.
  3. Follow the on-screen instructions to complete the installation.
  4. Open the Adobe Application Updater application by selecting Help -> Updates in your Creative Cloud application.
  5. Find the application you want to update, and then tap Update. To update all applications at once, tap Update All. Applications are automatically downloaded and updated.

frequently asked questions

How do I reinstall Creative Cloud?

Installing the download via the Down…

Where are my Creative Cloud files?

Creative Cloud. Sync

How do I uninstall and reinstall Adobe Creative Cloud?

Uninstaller Creative Cloud Mo…

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