Scroll wheel not working in Chrome

This is how this problem is described in the forum thread:

Since the update to Windows 8.1, the mouse wheel no longer works in Chrome mode in Metro, no scrolling, no zooming (with ctrl). Only the click of the wheel works. It works very well in desktop mode. I’ve tried it with and without extensions, including Logitech Smooth Scrolling (which I only installed after the problem started), no change.

Apparently the version of Chrome is the most recent and the problem only occurs when using Chrome in the modern user interface (or Metro, as some call it).

No issues were found when using the Chrome browser in desktop mode on Windows 10. Here are some tips to help you solve a mouse scrolling problem in Chrome.

How do I fix scrolling in Google Chrome?

  1. Try another browser
  2. Enabling and disabling multiple scrolling of inactive windows
  3. Disable browser extensions
  4. Activate universal scrolling
  5. Logitech added smooth scrolling expansion
  6. Restore Chrome to Defaults

1. Try another browser

While you’re trying to figure out what’s wrong with Chrome, you need a backup browser that you can use, and no browser is better for this task than Opera.

Both browsers use the same Chromium engine, so their extension libraries are compatible with each other. However, Opera has much lower system requirements, even if you have 20 tabs open, and has better security features.

Scrolling comfort can be further improved by extensions, for example. B. with smooth scrolling. Dysfunctional mouse scrolling in Chrome should be a thing of the past.

Run a system check for errors

Press Start Scan to find problems with Windows.

Press Repair Everything to fix problems with proprietary technologies.

Run a PC scan with Restoro Repair Tool to find errors that cause security problems and slowdowns. Once the scan is complete, the repair process replaces the damaged files with new files and Windows components.

Overall, Opera is a good alternative to Chrome, and after a few uses you can make it your default browser.


Enjoy surfing the web and scrolling through long web pages with this great browser!

2. Enable or disable repeat scrolling of inactive windows

  1. Go to Settings > select Devices > Mouse & Touchpad.
  2. Navigate to and uncheck the Inactive window scroll option.
    • Wait a few seconds, then turn it back on.
    • Repeat this process a few times and then check that the mouse wheel is responsive to Chrome.

3. Turn off browser extensions

Some users have confirmed that disabling browser extensions has helped them solve the problem. If the non-functioning scroll wheel appears in Windows 10 shortly after you install a certain extension, disable it first.

If the problem persists, try disabling all Chrome extensions. Then check to see if the mouse scrolling issue that doesn’t work in Chrome is resolved.

frequently asked questions

How do I fix scrolling in Google Chrome?


Why doesn’t scrolling work in Chrome anymore?

MiniTool Message Center

How do I fix a malfunctioning scroll wheel?


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